At bfok, your personal information is our most valued asset. This Privacy Policy clearly explains how we collect, use, and protect your data.
Bfok is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting the privacy of your personal information is not just a legal obligation — it is our ethical responsibility. This Privacy Policy applies to all users of the bfok website (bfok.bet) and our mobile application.
By reading this policy, you will understand what data bfok collects, why it is collected, how it is used, and what steps we take to keep your information safe. If you have any questions about our Privacy Policy, you can reach our support team at any time.
By using the bfok platform, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact us at support@bfok.bet.
This Privacy Policy is drawn up in accordance with Bangladesh's Information and Communication Technology Act and relevant international data protection regulations. We review and update this policy on a regular basis.
We collect various types of information when you create an account and use our services on bfok. Every piece of data we collect serves a specific and legitimate purpose — we never collect information unnecessarily.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Full Name, Date of Birth | At Registration |
| Contact Information | Mobile number, email | At Registration |
| Financial Information | BKash/Nagad Number | Deposit/Withdrawal Timing |
| Identity Verification | NID, Passport | During KYC Verification |
| Communication Records | Support Chat, Email | Support Contact Hours |
The following information is collected automatically while you use the bfok platform:
We never collect — or ask for — your bank PIN, password, or OTP. Any request for this information is fraud. Report it to us immediately.
Bfok uses your information only for specific and lawful purposes. We never use your data for unnecessary purposes or sell it to third parties.
You can opt out of promotional emails or SMS from bfok at any time. Every marketing message includes an unsubscribe option. Please note that transactional and security-related messages cannot be disabled.
Before using your data, we always establish a lawful basis: consent, contractual necessity, legal obligation, or legitimate interest — data is only processed under one of these four grounds.
Bfok uses cookies and similar tracking technologies on its website and app. These help enhance your experience and keep the platform secure.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session, Security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and settings | 1 Year |
| Analytics Cookies | Understanding user behavior | 2 Years |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may limit certain features of the platform.
At bfok, we use industry-leading security technology to protect your information. Multiple layers of security are in place to ensure your data remains safe at all times.
In the event of a data breach, bfok will notify the relevant authorities within 72 hours and inform affected users as quickly as possible. We will take immediate action to minimize any harm.
If you notice any unusual activity on your account, email support@bfok.bet or reach us via live chat right away. We are available 24/7.
At bfok, you have full control over your own data. We respect your data rights and always aim to respond promptly to any request.
You have the right to know what information we hold about you. A copy will be sent within 30 days upon request.
If any of your information is incorrect, you can request a correction and we will update it promptly.
You may request deletion of your account and data, provided there are no legal obligations requiring us to retain it.
You can object to the use of your data for marketing purposes, and we will stop immediately.
You have the right to receive your data in a machine-readable format. Upon request, we will send it to you in JSON or CSV format.
You may withdraw your consent to data processing at any time. This does not affect the lawfulness of any processing carried out before the withdrawal.
To exercise any of your data rights support@bfok.betto email us. We aim to respond within 30 business days.
Bfok strictly prohibits anyone under the age of 18 from registering or participating. We are firmly committed to protecting minors from online gaming.
To learn more about responsible gaming, visit our Responsible Gaming View the page.
Bfok does not retain your data longer than necessary. A specific retention period is defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years | AML Compliance |
| Support Contact | 2 Years | Customer Service Standards |
| Log Data | 1 Year | Security Analysis |
| Marketing Data | Upon withdrawal of consent | User Request |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified in any way.
For any questions, concerns, or to exercise your data rights regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with the utmost care.
Bfok may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or a platform notification. Continued use of the platform after such changes constitutes your acceptance of the revised policy.
The latest version of this policy is always available on bfok.bet/privacy-policy-. Please refer to the "Last Updated" date at the top of the page.
We protect your privacy not just through promises, but through proven technology and processes.
Every transaction and login on bfok is protected with bank-grade 256-bit SSL encryption, ensuring no one can intercept your data in transit.
An OTP is sent to your mobile every time you log in. Even if someone knows your password, they cannot access your account without the OTP.
Bfok never sells your information to third parties. Your data is used solely to improve your experience on the platform.
All data stored on our servers is locked with AES-256 encryption. Even with direct database access, no one can read your information.
Our security team monitors the platform 24/7. Any unusual activity is detected and acted upon immediately.
All users undergo identity verification. This prevents fraud and protects your account from unauthorized access.
Your data is completely safe at bfok. Create a free account today and enjoy Bangladesh's best online gaming experience.